Detailed Product Description
19 Inch Hospital Check-In Kiosk with POS payment and barcode scanner is an advanced self-service solution designed to streamline patient check-in and registration processes. Featuring a 19-inch touchscreen, it allows patients to quickly check in, scan barcodes, make payments via integrated POS systems, and update their information. Ideal for hospitals and healthcare facilities, this kiosk enhances efficiency, reduces wait times, and provides a seamless experience for patients while ensuring accurate data collection and payment processing.
Specification
Feature | Details |
Processor | Intel Core i3-710lE.65W |
Memory | DDR4 SODIMM up to 32GB (default:8 GB) |
Storage | mSATA SSD(default:256 GB) |
Screen Size | 19inch or upon customers’ request |
Payment Methods Supported | EMV chip cards, NFC, cash |
Connectivity | Ethernet, Wi-Fi |
Additional Peripherals | Receipt printer, bar code scanner Option Modules:HD Camera,NFC Reader,QR Code Scanner,Intercom,Help Calling Button,Thermal Printer,Bank Card Reader |
Operating System | Android: RK3568, 4G+32G Windows: i5 4th, 4G+128G/Windows: J1900, 4G+128G Android/Windows/Linux OS optional |
Payment Processing Software | Customized |
Material | 1.5mm Thickness Cold-roll Steel Frame For Outer Kiosk Boby; Electrostatic Painting High Corrosion Resistance And Low Conductivity |
Security Features | Encrypted transactions, secure card reader |
Customer Interface | Multilingual support, ADA-compliant |
Mounting Options | Freestanding, wall-mounted |
Maintenance | Remote monitoring, self-diagnostic tools |
Warranty | 1-year parts and labor |
Technical Support | 24/7 hotline support |
Environmental Conditions | Operating Temperature: 0°C to 40°C |
Power Requirements | Input: 110-240V AC, 50-60Hz |
Network Security | VPN support, firewall |
Customization Options | Branding,all the modules and PC configuration can make customization. |
Packing | Security Packing method with bubble foam and wooden case |
Why 19 Inch for Hospital Check-In Kiosk?
The 19-inch size for Hospital Check-In Kiosks strikes a perfect balance between user-friendly interaction and efficient space utilization. This size provides sufficient screen real estate for clear navigation and easy input, while remaining compact enough for hospital settings. The 19-inch screen is ideal for displaying detailed patient information, forms, and instructions without overwhelming the user. It's also large enough to support integrated features like POS payment, barcode scanning, and multi-language support, ensuring a smooth and comprehensive check-in experience.
Advantages of Hospital Check-In Kiosk with POS Payment & Bar Code Scanner
| Advantages | Description |
|---|
| Faster Check-In Process | Reduces patient wait time by enabling quick self-check-in and payment processing. |
| Reduced Human Error | Automated processes reduce the risk of data entry mistakes, ensuring accuracy. |
| Improved Patient Satisfaction | Provides patients with a quicker, smoother, and more independent check-in experience. |
| Increased Efficiency | Minimizes manual intervention, allowing staff to focus on more critical tasks, improving hospital workflow. |
| Cost Savings | Reduces labor costs over time by minimizing the need for front desk staff, offering a long-term cost-effective solution. |
| Integrated Payment & Data Processing | Offers integrated POS payment systems and barcode scanning, enabling efficient billing and patient information updates. |
Customization Options for Hospital Check-In Kiosk
| Customization Option | Details |
|---|
| Screen Size | Customizable to sizes ranging from 15 to 21 inches, with 19 inches being the optimal size for most hospital environments. |
| Payment Integration | Integrate POS systems with NFC, EMV, and QR code support for multiple payment options (credit, debit, insurance). |
| Barcode Scanner | Can be customized with a high-quality barcode scanner for patient ID or insurance cards. |
| Software | Supports custom hospital software and cloud integration for real-time data synchronization. |
| Language Options | Multi-language support to cater to a diverse patient population. |
| Appearance and Enclosure Design | Available in sleek, modern designs with customizable color schemes and materials (metal, plastic, tempered glass). |
| Mounting Types | Can be configured as standing, wall-mounted, or desktop installations depending on space and user accessibility. |
Installation and Usage Guide
| Step | Description |
|---|
| Step 1: Placement | Ensure the kiosk is placed in an accessible location within the hospital lobby or check-in area. |
| Step 2: Power Supply | Connect the kiosk to a reliable power source and ensure proper grounding to prevent electrical issues. |
| Step 3: Software Installation | Install the pre-configured software or custom software suited to your hospital’s needs. |
| Step 4: Testing Payment Systems | Test all payment functionalities (NFC, EMV, barcode scanning) to ensure proper integration. |
| Step 5: Network Connectivity | Ensure stable internet connectivity for real-time data processing and syncing with the hospital’s database. |
| Step 6: Regular Maintenance | Set up regular check-ups for software updates, hardware maintenance, and data backup to ensure the kiosk remains fully functional. |
FAQs for the 19 Inch Hospital Check-In Kiosk with POS Payment & Bar Code Scanner
1. What is the typical installation time for this kiosk?
Installation typically takes between 1 to 3 hours, depending on the configuration and customization required. It involves placing the kiosk, connecting power and network cables, and performing system setup.
2. Can this kiosk support multi-language options?
Yes, the kiosk is customizable to support multiple languages, allowing it to cater to a diverse patient base. You can choose the languages that best suit your hospital's demographic.
3. How secure is the payment system?
The kiosk integrates secure EMV, NFC, and QR code payment systems, ensuring secure transactions that comply with the latest industry standards for payment processing.
4. Does it integrate with existing hospital management systems?
Yes, this kiosk is designed to integrate with your hospital’s existing software systems, ensuring seamless data transfer and real-time updates to the hospital’s database.
5. What maintenance is required for this kiosk?
Routine maintenance involves software updates, hardware inspections, and ensuring that all payment and scanning systems are functioning properly. You should also clean the touchscreen regularly to ensure clarity.
6. How does the kiosk improve patient experience?
By allowing patients to check in, make payments, and update personal information independently, the kiosk significantly reduces wait times, enhances patient autonomy, and improves overall satisfaction.
